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AML

At ThePokies net, your trust and safety come first. While we deliver the excitement of online gaming, we also ensure a secure, transparent, and fully compliant environment. To protect our players and our platform, we strictly follow international financial regulations, Know Your Customer (KYC) requirements, and Anti-Money Laundering (AML) laws.

Our mission:
🎯 Provide a fun and safe gaming experience, while preventing fraud, money laundering, and other financial crimes.

🔒 Risk Management

We use a risk-based system to safeguard accounts and transactions:

  • Low Risk Players

    • Standard KYC verification (ID, proof of address, payment checks).

    • Regular monitoring of account activity.

  • High Risk Players

    • Enhanced checks for unusual behavior (large deposits, irregular betting, multiple accounts).

    • Enhanced Due Diligence (EDD) for deeper verification.

🧾 Know Your Customer (KYC)

Every player at ThePokies.net goes through verification to keep gaming secure:

  • Government-issued ID (passport, driver’s license, or national ID).

  • Proof of age to confirm legal eligibility.

  • Proof of address (utility bill or bank statement).

  • Verification of email, phone number, and payment method.

  • Geolocation checks to confirm play from approved regions.

⚠️ Accounts may be suspended or closed if information is false or incomplete.

🔐 Account Security

Your account security is a priority:

  • No account sharing allowed.

  • Multi-Factor Authentication (MFA) recommended.

  • Unauthorized access triggers immediate review and action.

🕵️ Enhanced Due Diligence (EDD)

For higher-risk cases, extra checks are applied:

  • Live ID/selfie verification.

  • Proof of source of funds.

  • Secondary address confirmation.

  • Politically Exposed Persons (PEP) screening.

👮 Money Laundering Reporting Officer (MLRO)

Our appointed MLRO ensures compliance by:

  • Reviewing and approving all KYC and due diligence documents.

  • Training staff on AML procedures.

  • Reporting suspicious activity to regulators when required.

  • Performing internal audits.

📊 Monitoring Transactions

We monitor gaming and payment activity with automated alerts for:

  • Unusual deposits or withdrawals.

  • Multiple accounts from the same IP/device.

  • Abnormal betting activity.

  • Use of unauthorized software.

🚨 Suspicious Transactions

As required by law, ThePokies.net reports suspicious activity, such as:

  • Deposits followed by immediate withdrawals.

  • High-value transactions inconsistent with player behavior.

  • Links to restricted regions or fraudulent networks.

📂 Recordkeeping

We keep secure records of all KYC, transactions, and communications for at least 5 years to ensure compliance and transparency.

🪙 Cryptocurrency Transactions

When using cryptocurrency, the following rules apply:

  • Deposits and withdrawals must use the same crypto.

  • All crypto transactions are monitored for AML compliance.

  • No fiat-to-crypto conversions are allowed.

  • Player funds are backed with proof of solvency.

✅ Our Commitment

At ThePokies.net, compliance is part of our promise to players. By applying strict AML and KYC policies, we guarantee a fair, safe, and transparent gaming experience every time you log in.

📧 For AML or compliance support, contact our team: support@thepokies.net